Compass Community Schools- Bilingual School Secretary (English/Spanish)

Compass Community Schools Mission and Vision

The Compass Community Schools are a network of 6 public, charter schools in Memphis, TN.  At our campuses in Berclair, Binghampton, Frayser, Hickory Hill, Midtown and Orange Mound, we prepare students for college and life-long success by developing the whole child through a focus on academic excellence, values-based character education and service learning in the community.  Our vision mirrors Dr. Martin Luther King, Jr.’s idea of education: “Intelligence plus character – that is the goal of true education.” This true education – provided within a supportive, joyful and hopeful school culture – will prepare our students to be positive agents of change within our communities.

Position Opportunity and Mission

A School Secretary (“Secretary”) serves as an integral member of the school’s operations team.  The Secretary will lead office efforts to ensure quality customer service, and a professional environment for all guests of the school’s main office – be that students, parents, external guests, teachers, etc. The Secretary will be responsible for performing key administrative duties in support of the school leadership team.

Responsibilities include, but are not limited to:

COMMUNITY RELATIONS: Ensuring that community relationships thrive, with duties including, but not limited to:
External Services:
Coordinate with the network team to update the school website, Twitter and Facebook, and other communications materials
Manage neighborhood relationships, including churches and volunteer groups
Parent & Visitor Management:
Extend a warm welcome to all visitors and serve as a key lever to address questions, and minimize interruptions of the school admin team
Answer phones, greet guests and make announcements
Sort mail as needed
Manage all school visitors, including identification verification and notification of appropriate staff
Create a clean, professional, inviting and organized Front Office
Coordinate mailings, phone calls and other messages to families
Assist teachers and staff members in building authentic relationships with students, families and stakeholders
Draft a monthly newsletter for parents
COMPLIANCE: Ensuring compliance for all local, state and federal mandates, with duties including, but not limited to:
Attendance:
Record daily student attendance in PowerSchool
Follow up with families of absent or late students each morning
File Audits & Student Information:
Collect and maintain student records – includes demographic information, transcripts, immunization history, meal eligibility and emergency contacts
Records updates:
Complete all records requests, including sending, receiving and requesting student files
Truancy:
Maintain accurate records for truancy, including mailing home letters and notifying the appropriate parties when a student has excessive absences
EVENTS: Ensuring that all school events are prepared for excellence in execution, with duties including, but not limited to:
Event Management:
Alert Maintenance Manager of all event requests
Assist the Operations Manager in event planning
INTERNAL SUPPORTS: Ensuring that there are internal school supports for programs, with duties including, but not limited to:
Arrival & Dismissal:
Assist with student arrival and dismissal processes, including tracking attendance data for late arrivals and early release students
Procurement:
Take inventory of main office supplies, event materials, and other items as needed.
Reporting Process:
Print and distribute progress reports and report cards
Student Registration:
Execute recruitment events as needed
Manage data entry from student registration
Student Supports:
Assist with the Student Support Team with responding to student needs

Ideal Qualifications

Education/Certification

High School Diploma (Associate’s or Bachelor’s Degree greatly preferred)

Work Experience

3+ years of work experience with a strong background in customer service or school secretarial roles

Skills and Mindsets

Relentlessly results-driven – will do whatever it takes to help students succeed
Belief in and commitment to the mission and core value of the Compass Community Schools
Ability to work urgently in a fast-paced and results-oriented environment
Strong written communication skills – written and verbal fluency in Spanish greatly preferred!

Key Outcomes

Implement the student registration process with fidelity and clarity 95% of the time.
Ensure that daily attendance is accurate & up-to-date 100% of the time.
Faithfully execute the reporting period process 100% of the time.
Ensure that 85% of guests (teachers, parents, etc.) feel welcome in the Front Office.
Ensure that public communications are clear, accurate and distributed in a timely manner 90% of the time.
Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. The employee is required to walk occasionally.
The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.
The noise level in the environment is usually moderate.
May be required to travel locally and domestically periodically to attend meetings, trainings, seminars, etc.

Other Information

Reports to: Principal

Provide leadership to: no direct reports

Key relationships: Operations Manager, network Office Manager, network Chief Operating

Officer

Location: Memphis, TN

Status: non-exempt (although the expectation is that this position work 40

hours per week, this position must clock in and clock out daily to record

time)

Salary Range: $15.50 – $18.00 per hour (equivalent to $32,000 – $38,000)